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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Serena Catnott

August 2, 2026

5  out of  5
rating by Serena Catnott
"George made the entire process quick, easy, and efficient. He was able to save me a significant amount on my auto insurance, and after reviewing my options, I also switched my homeowners insurance, which resulted in even more savings.

What I appreciated most was that the process didn’t take hours, and I never felt like I was being subjected to the typical sales tactics or unnecessary upselling that can make these appointments drag on. George was knowledgeable, straightforward, and respectful of my time. If you’re looking for someone who will help you find the best coverage and savings without the hassle, I highly recommend working with him!"
We responded:
"Thank you, Serena, for sharing your experience with George at Shannon Perren - State Farm Insurance. It's wonderful to hear how he made the process quick and efficient, helping you save significantly on both auto and homeowners insurance. Your feedback highlights the importance of straightforward and respectful service, and we're glad George delivered that for you. Your recommendation means a lot, and we're pleased to have met your expectations without the hassle."
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Sydney Broadnax

July 31, 2026

5  out of  5
rating by Sydney Broadnax
"Mariely is amazing! She’s always so helpful to my family & I. She’s very knowledgeable & such a sweet person!"
We responded:
"Thank you, Sydney, for sharing your positive experience with Mariely. It's wonderful to hear how helpful and knowledgeable she has been for you and your family. We take pride in providing exceptional service, and your feedback is greatly appreciated. If there's anything else we can assist you with, feel free to reach out."
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rose albert

July 29, 2026

5  out of  5
rating by rose albert
"George is very knowledgeable and nice. I enjoy working with him."
We responded:
"Thank you, Rose, for sharing your positive experience with George. It's wonderful to hear that his knowledge and friendly approach have made your interactions enjoyable. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Norah Olivier

July 29, 2026

5  out of  5
rating by Norah Olivier
"Hailey Deflitch helped me find a much better insurance quote, and I was extremely impressed and satisfied with her service. She was helpful, professional, and made the process easy. I am definitely a happy customer and highly recommend her as an insurance agent!"
We responded:
"Thank you, Norah, for sharing your positive experience with Hailey. It's wonderful to hear that she was able to assist you in finding a better insurance quote while providing helpful and professional service. Making the process easy for our customers is a top priority, and your recommendation means a lot. We appreciate your feedback and are delighted to have you as a happy customer."
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MyRodrigo1

July 23, 2026

1  out of  5
rating by MyRodrigo1
"Very bed experience with customer service"
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Caine Hoffman

July 16, 2026

5  out of  5
rating by Caine Hoffman
"Jack is super professional and helpful!!!"
We responded:
"Thank you, Caine, for sharing your positive experience with Jack. It's wonderful to hear that his professionalism and helpfulness made a great impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Cameron Neville

June 30, 2026

5  out of  5
rating by Cameron Neville
"Usually dread contacting insurance, but Shannon’s office is the best! I talked to Lane Cox and he was the nicest, and most understanding person to talk to. He made sure to talk and explain everything about my quote and ways you all could save me more money with my auto insurance!! Will definitely be a long time customer."
We responded:
"Thank you, Cameron, for sharing your positive experience with us. It's wonderful to hear that Lane was able to assist you so effectively and make the process of discussing your insurance needs a pleasant one. We're delighted to know that you found value in the options presented to save on your auto insurance. Your satisfaction is our priority, and we're grateful to have you as a long-term customer."
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Marlena Garmon

June 30, 2026

5  out of  5
rating by Marlena Garmon
"I had an amazing experience working with Hailey at State Farm! She made the entire process so easy and stress-free. She was incredibly knowledgeable, patient, and took the time to explain all of my coverage options without ever making me feel pressured."
We responded:
"Thank you for sharing your experience with Hailey at our agency. It's wonderful to hear that she was able to make the process easy and stress-free for you. We take pride in ensuring our customers feel informed and comfortable with their coverage options. Your feedback is greatly appreciated, and we're glad to know you had such a positive experience."
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jwa0215

June 30, 2026

5  out of  5
rating by jwa0215
"Hailey was very nice and super helpful! I was very stressed going into it and she got rid of all my worries. Highly recommend."
We responded:
"Thank you for sharing your experience with Hailey. It's wonderful to hear that she was able to ease your stress and provide the help you needed. Your recommendation means a lot to us, and we're glad to have been able to assist you."
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Bradley Martin

June 30, 2026

5  out of  5
rating by Bradley Martin
"Working with Jack has been awesome. He's always quick to respond, easy to talk to, and makes dealing with insurance way less stressful than I expected. Anytime I’ve had a question or needed help, he's been there with honest advice and made sure everything was taken care of. I definitely recommend him if you’re looking for great service and someone who genuinely cares."
We responded:
"Thank you, Bradley, for sharing your experience with Jack. It's wonderful to hear that he has been able to make your insurance dealings less stressful and provide you with honest advice. Your recommendation means a lot, and we're glad to know that Jack has been there to assist you whenever needed. Your feedback is greatly appreciated!"
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Dangelo Potesta

June 30, 2026

5  out of  5
rating by Dangelo Potesta
"David Marquez has helped me immensely over the years. I would go as far as to follow wherever he goes! Excellent customer service and knowledge on helping me with my needs!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear how much David has been able to assist you over the years. Providing excellent customer service and meeting your needs is our top priority, and it's great to know that David has made such a positive impact. Your feedback is greatly appreciated."
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april mixon

June 26, 2026

5  out of  5
rating by april mixon
"Our agent george has been absolutely phenomenal!!! Not only did he check in along the way, (signatures and app logins ) he walked me through every step in the process by text, call and email! He answered every question I had with patience and if a smile had a voice its him. He even got us life insurance and rental insurance at a lower price, with WAY better coverage than the apt complex we live in (mandates) he answers promptly anytime even at 8 in the morning. Asked him to quote my son a new policy and saved him $ as well!! If I could give 10 stars I would !! Thanks George ...your awesome!"
We responded:
"Thank you so much for sharing your experience with George. It's wonderful to hear how he has gone above and beyond to assist you with your insurance needs. Providing thorough and attentive service is something we strive for, and it's great to know George has made such a positive impact. We're glad he could help you find better coverage at a lower price and assist your son as well. Your feedback is greatly appreciated and will be shared with George and the team."
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Yardley Solorio

June 24, 2026

5  out of  5
rating by Yardley Solorio
"Mariely Is the BEST ! She gave me an unbelievable price and super nice ! Definitely recommend!!"
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that Mariely was able to provide you with a great price and excellent service. Your recommendation means a lot to us, and we're delighted to have you as a valued customer. If there's anything else we can assist you with, please feel free to reach out."
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Jason Stone

June 24, 2026

5  out of  5
rating by Jason Stone
"Let's be honest, no one just wakes up thinking, "Wow, I hope I get to talk about insurance today." And yet...here we are! Somehow, Shannon Perren State Farm has cracked the code and made the whole process way less painful than expected. The team is knowledgeable, efficient, and shockingly good at explaining things without making you feel like you need a law degree and three cups of coffee. Jamie, is one of those people that helped! Look, I don't know what kind of secret training she's had, but she handles everything like a customer service ninja she's fast, precise, and somehow still friendly. Question? Answered.. Problems? Gone! Confusion? Eliminated like it never existed. If insurance had boss levels, she'd be the final one.....and you'd lose."
We responded:
"Thank you, Jason, for sharing your experience with us! It's great to hear that our team, especially Jamie, has made the insurance process smoother and more understandable for you. We strive to provide knowledgeable and efficient service, and your feedback confirms we're on the right track. Your kind words motivate us to continue delivering exceptional service."
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phantom menace

June 12, 2026

1  out of  5
rating by phantom menace
"Account Manager David Haas has single handily thrown my escrow account into disarray. I found an error that he made on my policy. No accountability and says you will get a refund. Told him the week i was closing that my date got pushed. My policy renewal date is incorrect. I sent in documents for corrections but was completely ignored. His favorite communication style is text messages which is poor. Invoiced my mortgage company for an incorrect amount. Updated my policy now I have another balance. I put in to change offices and depending on how that goes I will cancel this policy all together. As a first time homebuyer this on-boarding has been the worst of the whole process. "It happens all the time", "you will get a refund", "we have an old system", "underwriters didn't tell me" Hog wash, then has the nerve to ask me to bundle car insurance before he fixes anything. I will be sure to spread the news of this incompetence. Not even a courtesy phonecall. Truly regret going with state farm. Stay away!"
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Nancy Bell

May 30, 2026

5  out of  5
rating by Nancy Bell
"Very patient with my frequently changing situation and easy to work with."
We responded:
"Thank you, Nancy, for sharing your experience. It's wonderful to hear that you found the service patient and easy to work with. Your feedback is greatly appreciated and helps us continue to provide the best support possible."
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danielle “dani swat” swatzie

May 28, 2026

5  out of  5
rating by danielle “dani swat” swatzie
"George was THE BEST!! Thank you George!"
We responded:
"Thank you so much for your wonderful feedback, Dani! It's fantastic to hear that you had a positive experience with our agency. Your satisfaction is our top priority, and we're delighted to know we met your expectations. If you ever have any questions or need further assistance, feel free to reach out. We appreciate your support and trust in us!"
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Sadie Woods

May 28, 2026

5  out of  5
rating by Sadie Woods
"Hailey was so amazing and helped me get the cheapest car insurance possible! Definitely recommend!"
We responded:
"Thank you, Sadie, for sharing your experience! It's wonderful to hear that Hailey was able to assist you in finding the most affordable car insurance. Your recommendation means a lot, and we're delighted to have met your expectations. If you have any more questions or need further assistance, feel free to reach out."
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Deena Swatzie

May 27, 2026

5  out of  5
rating by Deena Swatzie
"George was great! His knowledge and patience was superb. Would definitely recommend him and the State Farm Family. Thank you George!"
We responded:
"Thank you, Deena, for sharing your positive experience with George. It's wonderful to hear that his knowledge and patience made such a great impression. Your recommendation means a lot to us, and we're glad to have you as part of the State Farm family."
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Diana T

May 19, 2026

1  out of  5
rating by Diana T
"Te dan buen servicio para vender la póliza, pero para renovación suponen que debes continuar, al decirles que no vas a continuar porque encontraste otra opción más económica, cambia su actitud y ya no te atienden igual."
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Jonathan Arwood

May 4, 2026

5  out of  5
rating by Jonathan Arwood
"Hailey was great to work with, she was very kind and helped me save money on my policy. She was quick and attentive, working with this office has been a very pleasant experience."
We responded:
"Thank you, Jonathan, for sharing your experience. It's wonderful to hear that Hailey was able to assist you effectively and help you save on your policy. We're delighted that you found working with our office to be a pleasant experience. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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Junior Romero

April 30, 2026

5  out of  5
rating by Junior Romero
"My experience with State Farm has been really great. George Rodriguez has been an amazing agent to work with. He helped me find the best coverage plan for a great price. He continues to be responsive and takes the time to explain everything clearly. I highly recommend reaching out to George if you’re looking for a reliable insurance service!!"
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that George Rodriguez has been able to assist you effectively and provide the coverage you need at a great price. We appreciate your recommendation and are glad to know that George's responsiveness and clarity have made a difference for you. Your feedback is greatly valued."
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Max Stroev

April 29, 2026

1  out of  5
rating by Max Stroev
"The worst insurance agent and, at this point, StateFarm as an insurance company, I had to work with. Take your business elsewhere - you are "just a number" to these guys, or better yet "just a CC number to charge"!"
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Morgen Norwood

April 7, 2026

1  out of  5
rating by Morgen Norwood
"Cannot get in touch with agent unless you’re buying something. Little to no service once account is set up. I’ve been with State Farm for 10 years and just switched because of the lack of service."
We responded:
"Morgen, as my former employee, you have my personal mobile phone number and you have never contacted me or any of your former co workers regarding your claim issue. We are always available to help you. I'm sorry your relationship with us was terminated as an employee and i hope this review wasn't instigated also because of that situation. Please let me know how we can help with your claim. "
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Kenneth Gibbs

April 2, 2026

5  out of  5
rating by Kenneth Gibbs
"Jamie Stone helped us from the beginning. She saved both of us over $234 for six months. We are excited about doing business with State Farm!"
We responded:
"Thank you, Kenneth, for sharing your experience. It's wonderful to hear that Jamie was able to assist you effectively and help you save on your insurance. We're excited to have you as part of the State Farm family and look forward to continuing to serve your insurance needs."