State Farm® Insurance Agent Shannon Perren
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jake Robison
September 30, 2026
"Needed boat Insurance. Got in contact with Lane and he was very helpful. Very transparent with all the policies, coverage, and pricing my plan included. Great overall experience."
Diego
September 30, 2026
"Hailey was very helpful in getting me a quote for my car insurance."
Latoya HT
September 30, 2026
"Jack was great to work with! He answered all my questions, and helped me save money with some great discounts. Highly recommend Jack!"
Stacy Reynolds
September 29, 2026
"Jamie has been an exceptional representative and helped me from start to finish. She is has answered all my questions. I had to change so many things when I divorced. She understood what I needed and more savings than I expected."
Sunshine Girl
September 23, 2026
"I would not suggest this State Farm office. They have a bunch of kids who work in the office. They’re very unprofessional. Shannon is never there. I’ve never spoken with her and I have 12 policies with her. She she’s never once contacted me to thank me for my Business.
I just called and spoke with a very unprofessional girl who got frustrated with my questions and said “Jesus” like I was getting on her nerves. How unprofessional!!! I told her this is not how you speak to your customers! She said Jesus is her Lord and
Savior and hung up on me. JUST CRAZY! I am in the process of changing State Farm offices!"
Shania Chung
August 31, 2026
"I had a great experience with Lane. Lane was professional, helpful, and took the time to explain everything clearly. The process was smooth and stress-free, and I really appreciated the excellent customer service. I highly recommend Lane and the State Farm team to anyone looking for reliable and friendly insurance service!"
"Thank you, Shania, for sharing your experience with Lane and our team. It's wonderful to hear that the service was professional and helpful, and that everything was explained clearly. We strive to make the process smooth and stress-free for our customers. Your recommendation means a lot, and we're delighted to know you found our service reliable and friendly. Looking forward to assisting you with any future insurance needs!"
Serena Catnott
August 2, 2026
"George made the entire process quick, easy, and efficient. He was able to save me a significant amount on my auto insurance, and after reviewing my options, I also switched my homeowners insurance, which resulted in even more savings.
What I appreciated most was that the process didn’t take hours, and I never felt like I was being subjected to the typical sales tactics or unnecessary upselling that can make these appointments drag on. George was knowledgeable, straightforward, and respectful of my time. If you’re looking for someone who will help you find the best coverage and savings without the hassle, I highly recommend working with him!"
"Thank you, Serena, for sharing your experience with George at Shannon Perren - State Farm Insurance. It's wonderful to hear how he made the process quick and efficient, helping you save significantly on both auto and homeowners insurance. Your feedback highlights the importance of straightforward and respectful service, and we're glad George delivered that for you. Your recommendation means a lot, and we're pleased to have met your expectations without the hassle."
Sydney Broadnax
July 31, 2026
"Mariely is amazing! She’s always so helpful to my family & I. She’s very knowledgeable & such a sweet person!"
"Thank you, Sydney, for sharing your positive experience with Mariely. It's wonderful to hear how helpful and knowledgeable she has been for you and your family. We take pride in providing exceptional service, and your feedback is greatly appreciated. If there's anything else we can assist you with, feel free to reach out."
rose albert
July 29, 2026
"George is very knowledgeable and nice. I enjoy working with him."
"Thank you, Rose, for sharing your positive experience with George. It's wonderful to hear that his knowledge and friendly approach have made your interactions enjoyable. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Norah Olivier
July 29, 2026
"Hailey Deflitch helped me find a much better insurance quote, and I was extremely impressed and satisfied with her service. She was helpful, professional, and made the process easy. I am definitely a happy customer and highly recommend her as an insurance agent!"
"Thank you, Norah, for sharing your positive experience with Hailey. It's wonderful to hear that she was able to assist you in finding a better insurance quote while providing helpful and professional service. Making the process easy for our customers is a top priority, and your recommendation means a lot. We appreciate your feedback and are delighted to have you as a happy customer."
MyRodrigo1
July 23, 2026
"Very bed experience with customer service"
Caine Hoffman
July 16, 2026
"Jack is super professional and helpful!!!"
"Thank you, Caine, for sharing your positive experience with Jack. It's wonderful to hear that his professionalism and helpfulness made a great impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Cameron Neville
June 30, 2026
"Usually dread contacting insurance, but Shannon’s office is the best! I talked to Lane Cox and he was the nicest, and most understanding person to talk to. He made sure to talk and explain everything about my quote and ways you all could save me more money with my auto insurance!! Will definitely be a long time customer."
"Thank you, Cameron, for sharing your positive experience with us. It's wonderful to hear that Lane was able to assist you so effectively and make the process of discussing your insurance needs a pleasant one. We're delighted to know that you found value in the options presented to save on your auto insurance. Your satisfaction is our priority, and we're grateful to have you as a long-term customer."
Marlena Garmon
June 30, 2026
"I had an amazing experience working with Hailey at State Farm! She made the entire process so easy and stress-free. She was incredibly knowledgeable, patient, and took the time to explain all of my coverage options without ever making me feel pressured."
"Thank you for sharing your experience with Hailey at our agency. It's wonderful to hear that she was able to make the process easy and stress-free for you. We take pride in ensuring our customers feel informed and comfortable with their coverage options. Your feedback is greatly appreciated, and we're glad to know you had such a positive experience."
jwa0215
June 30, 2026
"Hailey was very nice and super helpful! I was very stressed going into it and she got rid of all my worries. Highly recommend."
"Thank you for sharing your experience with Hailey. It's wonderful to hear that she was able to ease your stress and provide the help you needed. Your recommendation means a lot to us, and we're glad to have been able to assist you."
Bradley Martin
June 30, 2026
"Working with Jack has been awesome. He's always quick to respond, easy to talk to, and makes dealing with insurance way less stressful than I expected. Anytime I’ve had a question or needed help, he's been there with honest advice and made sure everything was taken care of. I definitely recommend him if you’re looking for great service and someone who genuinely cares."
"Thank you, Bradley, for sharing your experience with Jack. It's wonderful to hear that he has been able to make your insurance dealings less stressful and provide you with honest advice. Your recommendation means a lot, and we're glad to know that Jack has been there to assist you whenever needed. Your feedback is greatly appreciated!"
Dangelo Potesta
June 30, 2026
"David Marquez has helped me immensely over the years. I would go as far as to follow wherever he goes! Excellent customer service and knowledge on helping me with my needs!"
"Thank you for sharing your experience with us. It's wonderful to hear how much David has been able to assist you over the years. Providing excellent customer service and meeting your needs is our top priority, and it's great to know that David has made such a positive impact. Your feedback is greatly appreciated."
april mixon
June 26, 2026
"Our agent george has been absolutely phenomenal!!! Not only did he check in along the way, (signatures and app logins ) he walked me through every step in the process by text, call and email! He answered every question I had with patience and if a smile had a voice its him. He even got us life insurance and rental insurance at a lower price, with WAY better coverage than the apt complex we live in (mandates) he answers promptly anytime even at 8 in the morning. Asked him to quote my son a new policy and saved him $ as well!! If I could give 10 stars I would !! Thanks George ...your awesome!"
"Thank you so much for sharing your experience with George. It's wonderful to hear how he has gone above and beyond to assist you with your insurance needs. Providing thorough and attentive service is something we strive for, and it's great to know George has made such a positive impact. We're glad he could help you find better coverage at a lower price and assist your son as well. Your feedback is greatly appreciated and will be shared with George and the team."
Yardley Solorio
June 24, 2026
"Mariely Is the BEST ! She gave me an unbelievable price and super nice ! Definitely recommend!!"
"Thank you so much for your wonderful feedback! It's fantastic to hear that Mariely was able to provide you with a great price and excellent service. Your recommendation means a lot to us, and we're delighted to have you as a valued customer. If there's anything else we can assist you with, please feel free to reach out."
Jason Stone
June 24, 2026
"Let's be honest, no one just wakes up thinking, "Wow, I hope I get to talk about insurance today." And yet...here we are! Somehow, Shannon Perren State Farm has cracked the code and made the whole process way less painful than expected. The team is knowledgeable, efficient, and shockingly good at explaining things without making you feel like you need a law degree and three cups of coffee. Jamie, is one of those people that helped! Look, I don't know what kind of secret training she's had, but she handles everything like a customer service ninja she's fast, precise, and somehow still friendly. Question? Answered.. Problems? Gone! Confusion? Eliminated like it never existed. If insurance had boss levels, she'd be the final one.....and you'd lose."
"Thank you, Jason, for sharing your experience with us! It's great to hear that our team, especially Jamie, has made the insurance process smoother and more understandable for you. We strive to provide knowledgeable and efficient service, and your feedback confirms we're on the right track. Your kind words motivate us to continue delivering exceptional service."
phantom menace
June 12, 2026
"Account Manager David Haas has single handily thrown my escrow account into disarray. I found an error that he made on my policy. No accountability and says you will get a refund. Told him the week i was closing that my date got pushed. My policy renewal date is incorrect. I sent in documents for corrections but was completely ignored. His favorite communication style is text messages which is poor. Invoiced my mortgage company for an incorrect amount. Updated my policy now I have another balance. I put in to change offices and depending on how that goes I will cancel this policy all together. As a first time homebuyer this on-boarding has been the worst of the whole process. "It happens all the time", "you will get a refund", "we have an old system", "underwriters didn't tell me" Hog wash, then has the nerve to ask me to bundle car insurance before he fixes anything. I will be sure to spread the news of this incompetence. Not even a courtesy phonecall. Truly regret going with state farm. Stay away!"
Nancy Bell
May 30, 2026
"Very patient with my frequently changing situation and easy to work with."
"Thank you, Nancy, for sharing your experience. It's wonderful to hear that you found the service patient and easy to work with. Your feedback is greatly appreciated and helps us continue to provide the best support possible."
danielle “dani swat” swatzie
May 28, 2026
"George was THE BEST!! Thank you George!"
"Thank you so much for your wonderful feedback, Dani! It's fantastic to hear that you had a positive experience with our agency. Your satisfaction is our top priority, and we're delighted to know we met your expectations. If you ever have any questions or need further assistance, feel free to reach out. We appreciate your support and trust in us!"
Sadie Woods
May 28, 2026
"Hailey was so amazing and helped me get the cheapest car insurance possible! Definitely recommend!"
"Thank you, Sadie, for sharing your experience! It's wonderful to hear that Hailey was able to assist you in finding the most affordable car insurance. Your recommendation means a lot, and we're delighted to have met your expectations. If you have any more questions or need further assistance, feel free to reach out."
Deena Swatzie
May 27, 2026
"George was great! His knowledge and patience was superb. Would definitely recommend him and the State Farm Family. Thank you George!"
"Thank you, Deena, for sharing your positive experience with George. It's wonderful to hear that his knowledge and patience made such a great impression. Your recommendation means a lot to us, and we're glad to have you as part of the State Farm family."